998ph Privacy Policy

1 Introduction

998ph is committed to protecting the privacy and personal data of all players who use the 998ph platform. We understand that trust is the foundation of any relationship between a player and an online casino, and we take our data protection obligations seriously.

This Policy applies to all personal data collected through the 998ph website, mobile platform, customer support channels, and any other touchpoints through which you interact with 998ph. It covers data collected from players based in the Philippines and is designed to comply with Republic Act No. 10173 (Data Privacy Act of 2012) and its implementing rules and regulations, as well as the regulatory requirements of the Philippine Amusement and Gaming Corporation (PAGCOR).

Please read this Policy carefully. If you have any questions about how 998ph handles your personal data, you can contact our Data Protection Officer at any time using the contact details provided in Section 15 of this Policy.

2 Data Controller

For the purposes of the Data Privacy Act of 2012 and this Policy, 998ph is the personal information controller responsible for the personal data collected through the 998ph platform. This means that 998ph determines the purposes and means of processing your personal data.

998ph has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection laws. You may contact the DPO directly using the contact details set out in Section 15 of this Policy.

3 Data We Collect

998ph collects the following categories of personal data from players and prospective players:

4 How We Collect Your Data

998ph collects personal data through the following means:

• Direct collection: Data you provide when registering a 998ph account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access the 998ph platform, including through cookies, web beacons, and server logs. See Section 8 for full details on cookies.
• Third-party sources: Identity and fraud-check data received from identity verification providers, payment processors (such as GCash and Maya), and anti-money laundering screening services, where permitted by law.
• Regulatory sources: Information received from PAGCOR or other Philippine regulatory or law enforcement authorities in connection with our compliance obligations.

998ph does not collect personal data from social media platforms or purchase data lists from third-party data brokers.

5 How We Use Your Data

998ph uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your 998ph player account, including processing your registration, verifying your identity, and managing your account settings.
• Service delivery: To provide you with access to 998ph games, betting markets, promotions, and all other platform features.
• Payment processing: To process deposits and withdrawals via GCash, Maya, bank transfer, and debit card, and to maintain accurate financial records.
• Age and identity verification: To verify that you meet the 21+ age requirement and to comply with KYC (Know Your Customer) obligations under Philippine law.
• Regulatory compliance: To comply with PAGCOR licensing requirements, anti-money laundering (AML) obligations, and other applicable Philippine laws and regulations.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the 998ph platform.
• Responsible gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion.
• Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates, where you have consented to receive such communications. You may opt out at any time.
• Platform improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the 998ph platform.
• Legal proceedings: To establish, exercise, or defend legal claims involving 998ph.

6 Legal Basis for Processing

998ph processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you — i.e., to operate your 998ph account and deliver the services you have signed up for.
• Legal obligation: Processing required to comply with applicable Philippine laws, including PAGCOR regulations, AML laws, and tax reporting obligations.
• Legitimate interests: Processing necessary for 998ph's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your data protection rights.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

7 Data Sharing & Disclosure

998ph does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, Maya, and Philippine bank partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for the purpose of processing deposits and withdrawals.
• Identity verification providers: Third-party KYC and age verification service providers engaged by 998ph to verify player identities in compliance with Philippine regulations.
• Fraud prevention services: Anti-fraud and AML screening providers used to detect and prevent financial crime on the 998ph platform.
• Regulatory authorities: PAGCOR and other Philippine government agencies, law enforcement bodies, or courts, where disclosure is required by law, court order, or regulatory direction.
• Technology service providers: Cloud hosting, data storage, and platform infrastructure providers engaged by 998ph to operate the platform, subject to strict data processing agreements.
• Professional advisers: Legal counsel, auditors, and accountants engaged by 998ph, subject to professional confidentiality obligations.

8 Cookies & Tracking Technologies

998ph uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyze usage patterns, and support security functions. A cookie is a small text file placed on your device when you visit the 998ph platform.

998ph uses the following types of cookies:

• Strictly necessary cookies: Essential for the platform to function. These include session cookies that keep you logged in to your 998ph account and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, preferred game categories, and display options to personalize your 998ph experience.
• Analytics cookies: Collect anonymized data about how players use the 998ph platform — such as which pages are visited most frequently and where players encounter errors — to help us improve the platform.
• Security cookies: Used to detect and prevent fraudulent activity, bot traffic, and unauthorized access attempts on the 998ph platform.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 998ph platform. Strictly necessary cookies cannot be disabled as they are essential for platform operation.

9 Data Retention

998ph retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be linked to an identifiable individual. Anonymized data may be retained indefinitely for statistical and analytical purposes.

10 Data Security

998ph implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 998ph platform.
• Encryption at rest for sensitive personal data stored on 998ph servers, including financial data and identity documents.
• Access controls: Personal data is accessible only to 998ph personnel and authorized third parties who have a legitimate need to access it. All access is logged and audited.
• Multi-factor authentication for internal systems that store or process personal data.
• Regular security assessments and penetration testing of the 998ph platform and infrastructure.
• Staff training: All 998ph personnel who handle personal data receive regular data protection and security training.
• Incident response: 998ph maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights, 998ph will notify the National Privacy Commission (NPC) and affected players within the timeframes required by Philippine law.

While 998ph takes all reasonable steps to protect your personal data, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. You are responsible for maintaining the security of your 998ph account credentials.

11 Your Data Rights

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by 998ph:

To exercise any of these rights, please contact the 998ph Data Protection Officer using the contact details in Section 15. 998ph will respond to all data rights requests within fifteen (15) working days of receipt, in accordance with the requirements of the Data Privacy Act of 2012. We may need to verify your identity before processing your request.

If you are not satisfied with 998ph's response to a data rights request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

12 Children's Privacy

The 998ph platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gaming regulations. 998ph does not knowingly collect personal data from individuals under the age of 21.

If 998ph becomes aware that personal data has been collected from a person under the age of 21, the account will be immediately suspended, all associated data will be deleted, and any deposits will be returned to the source payment method. If you believe that a minor has registered a 998ph account, please contact us immediately at the details provided in Section 15.

13 Third-Party Links

The 998ph platform may contain links to third-party websites or services, such as payment provider portals (GCash, Maya) or regulatory authority websites. This Privacy Policy applies only to the 998ph platform and does not cover the privacy practices of any third-party websites or services.

998ph is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party services you access through links on the 998ph platform before providing any personal data to those services.

14 Changes to This Privacy Policy

998ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. When material changes are made, 998ph will notify registered players via the email address or mobile number associated with their account, or by displaying a prominent notice on the platform.

The revised Policy will take effect on the date specified in the notice. Your continued use of the 998ph platform after the effective date of any amendment constitutes your acknowledgment of the updated Policy. The "Last updated" date at the top of this page indicates when the Policy was most recently revised.

The most current version of this Privacy Policy will always be accessible at 998ph.club/privacy-policy. We recommend reviewing this page periodically to stay informed about how 998ph protects your personal data.

15 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 998ph handles your personal data, please contact our Data Protection Officer:

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012. For more information about your rights and how to file a complaint, visit the NPC's official website.

For responsible gaming support, including self-exclusion requests and limit adjustments, please visit the Responsible Gaming page or contact our support team directly.